Telluride Regional Medical center
Breaks the chains of prior authorization

The AMA survey validated what we’ve heard from clients for years: healthcare professionals are strained by this process, and Telluride Regional Medical Center was no exception.

THE PRIMARY CARE UNIT AT TELLURIDE REGIONAL MEDICAL CENTER IS THE REGION’S ONLY 24-HOUR EMERGENCY CARE CENTER AND HAS A LEVEL III CERTIFICATION FROM THE NCQA. 

For too long, their prior authorization responsibility was spread across the organization—operations managers, medical assistants and physicians alike handled PAs. It made for a disjointed and disorganized system that hurt the entire organization. They attempted to centralize the process by entrusting it to several tenured employees. When many of them left, Telluride had a serious problem.

THE PROBLEM AT TELLURIDE REGIONAL MEDICAL CENTER REFLECTS A NATIONAL PROBLEM.

The National Attitude Toward Prior Authorization, According to AMA:

  • 86% of physicians are overburdened by PAs
  • 91% of care professionals report that PAs lead to care delays, which adversely impacts patient care

Download this case study to read how ScanSTAT:

  • Took on this process—from beginning to end, including follow-ups
  • Provided training to centralize and streamline the process
  • Freed up Telluride’s internal resources to focus on core processes, like RCM
  • Offers on-going support for nuanced payer requests

"ScanSTAT solved the problem for us."
- Pam, Billing Manager of over 30 years

Offloading prior authorization really works!

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